Nokia 8265i - • Frequently asked questions

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Reference information

• FREQUENTLY ASKED QUESTIONS

Q. What if my phone is lost or stolen?

A. Contact your service provider immediately.

Q. Does the phone have to be turned on in order for me to receive

a call?

A. Yes; however, even with the phone off, your caller can leave a voice

mail (if you have activated that service with your wireless provider).

Q. How do I turn off the ringer when I’m in a meeting or don’t

want to be disturbed?

A. Briefly press the power key until the main menu appears and scroll to

Silent. Press OK.

Q. How do I keep others from using my phone to make

unauthorized calls?

Your phone has a four-digit lock code that lets you prevent others from
using your phone. The default lock code is 1234. Nokia recommends
that you change this code immediately. For more detail on this
feature, see “Phone lock” on page 62.

Q. How do I keep others from changing important settings

on my phone?

A. Your phone has a five-digit default security code which controls

access to certain phone feature settings. The default security code is
12345. Nokia recommends that you change this code immediately.

Q. How do I keep from accidentally pressing the keys?

A. To prevent accidental key presses, press and hold

or press Menu

to lock the keypad. Please remember that this does not prevent

misuse of the phone.

To unlock the keypad, press Unlock and

.

Q. If I have locked the keypad or activated the phone lock, how do I

quickly answer an incoming call?

A. To answer the call, simply press

and answer the call.

When you are finished with the call, press

.

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Q. How do I make the ringing volume louder?

A. Press Menu 3-1-2-2 (Menu > Profiles > Normal > Customize >

Ringing volume). Scroll to the desired volume level and press OK.

Q. How do I change the ringing tone?

A. Press Menu 3 (Menu > Profiles) and scroll through the list of profiles

until you find the one for which you want to set the ringing tone.
Press Options.

• Scroll to Customize and press OK.

• Scroll to Ringing tone. Press Select.

• Scroll through the options. After you hear the tone you want to

use, press OK.

Q. How do I store my voice mailbox number?

A. Press Menu 1-3-2 (Menu > Messages > Voice Messages > Voice

mailbox number). Enter your voice mailbox phone number and press
OK. The number is saved. Then the following message appears: Save
hidden voice mailbox password?
Press Yes to save this number.

If your phone number changes, you will have to save a new voice
mailbox number.

Q. How do I call my voice mailbox number (retrieve voice messages)?

A. When your phone alerts you to new voice messages, press Listen and

follow the instructions on the phone. Press Exit to listen at a later time.

To return and listen to your voice messages, perform one of the
following actions:

• Press and hold

.

OR

• Press Menu 1-3-1 (Messages > Voice messages > Listen to voice

messages). The message Calling voice mailbox appears on the
screen. Follow the prompts to access your messages.

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Q. How do I find my phone’s model number and ESN (electronic

serial number)?

A. The model number and ESN numbers are located on a label under the

phone’s battery. Turn your phone off, remove the back cover and then
remove the battery from the phone.

Q. How do I redial the last-dialed number.

A. Press

twice, quickly.

Q. How do I assign a key to 1-touch dialing?

A. Press Names and scroll to 1-touch dialing and press Select.

Scroll to the first key number that includes the message (empty) and
press Assign. Scroll to the name or number to be assigned this key
and press Select.

Repeat these steps as many times as necessary. You can assign
numbers 2 through 8 as 1-touch numbers.

Q. How do I find out how many memory locations are in the phone?

A. Press Names and scroll to Options. Press Select. Scroll to Memory

status and press Select again.

A message appears that says Phone: xx free, xx in use where xx
indicates the amount of memory locations.

Q. How can I change the contrast of my phone’s display?

A. The contrast of your phone’s display is fixed and cannot be changed.

Q. How do I clear my call timers?

A. WARNING: The clearing of call timers cannot be undone. Press Menu

2-5-5 (Call log > Call timers > Clear timers). Press OK.

At the Security code prompt, enter your five-digit security code and
press OK.

Q. How can I download a custom ringing tone?

A. This is a provider dependent feature. Please contact your service

provider for more information.

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• TECHNICAL INFORMATION

Feature